Warranty Policy

1. Coverage & Duration

• 2-Year Comprehensive Warranty: All products sold by HAUS OF INDIA come with a 2-year full warranty covering manufacturing defects, panel issues, and hardware malfunctions under normal usage conditions.
• Additional 3rd Year Labour-Free Warranty: We offer an additional 3rd-year extended warranty where all labour & service charges are completely waived off — you are only charged for the cost of replacement parts if required.

2. Exclusions

The warranty does not cover:

• Damage caused by misuse, accidents, or unauthorized repairs.
• Normal wear and tear, cosmetic damage, or consumable parts (e.g., batteries, cables).
• Issues arising from software, viruses, or third-party applications.

3. Claim Process

To make a warranty claim:

• Contact our support team at 📧 support@hausofindia.com or 📞 +91 7339941812 / +91 9929247772.
• Provide your order number, product details, and a description of the issue.
• Our team will guide you through inspection and repair/replacement steps.

4. Resolution

• If the product is found defective under warranty, we will repair or replace it at no extra cost.
• If the product cannot be repaired or replaced, a refund or store credit may be offered.

5. Warranty Transfer

Warranty is valid only for the original purchaser and is non-transferable.

6. Policy Updates

We may update this Warranty Policy from time to time. The latest version will always be available on our website.